Feeling the strain?
If your business relies on a fleet of vehicles or plant, you will understand the stress that a hose failure can cause. Without this vital piece of equipment, your ability to service your customer stops. A hose burst on your vehicle or plant could mean
** delayed deliveries for your customer
** your staff standing idle
** your vehicle blocking a customer's premises or a busy street
** failure to complete a job in the allocated time.
Every minute your machine is not working costs you money and can seriously damage your company's reputation.
Let us take the pressure!
As a national fleet operator, you need the reassurance of knowing that you can solve your hose burst problems wherever your vehicle may be. Hiflex Fluidpower Limited is one of the UK's leading suppliers of hoses and associated equipment. Using our own vehicle fleet and a network of approved subcontractors, we provide a Mobile Response Service nationwide. Our combined fleet exceeds 200 vehicles. Our workshops are manned by experienced technicians, who have all undergone our own rigorous training programme to ensure high standards of workmanship.
Our Mobile Response Service operates 24 hours a day, 365 days a year, to enable you to keep your plant running. We observe a site cleanliness code of practice, and are certified by the Environment Agency to
remove waste hoses.
Your benefits as a Hiflex Fluidpower national account :-
** UK-wide, assured, fast response to your hose repair and maintenance requirements
** Professional, high-quality service
** Competitive pricing with no surprises
** Your fleet on the road . day in, day out
One call . . . does it all!
It takes just a single call to our National Control Centre to solve your problem.
** Wherever your hose burst occurs, you only need to ring 0845 1305191 for nationwide response.
** Our trained staff will take all the details of your breakdown.
** Using state-of-the-art mapping software, we will quickly locate the nearest available technician and pass on the job details, including any special requirements that you may have.
** Our aim is to respond to all callouts within one hour. We will contact the vehicle driver to advise our expected time of arrival.
** We will update you as necessary during the job.
The job is not over until the paperwork is done
We try to keep things as simple as possible. As part of your agreement, we will provide a price matrix telling you what you can expect to pay for each job. On each invoice, we will provide any specific information you require, such as the vehicle registration, clock reading, serial number, etc.
Our National Control Centre will progress all paperwork with the aim of invoicing all completed jobs within four days.
